SYNAPIST
Principal-led Enterprise Advisory · Toronto, Canada

Operating model.
Data architecture.
Platform delivery.

Enterprises don't fail at technology. They fail at operating model design, data model clarity, and integration architecture. Synapist fixes the foundation — then delivers transformation through DevOps, AI, and platform services on ServiceNow, Salesforce, and Azure.

Grounded in TOGAF, ITIL 4, CSDM, and ArchiMate. Three independent service lines: Enterprise Architecture · DevOps · AI & Automation. No delivery pyramid. No vendor allegiance.

10+
Enterprise Clients
20+
Years Experience
5
Sectors Served
3
Service Lines
What We Deliver

Three service lines. Independent or combined.

All Services
01
Service 01

Enterprise Architecture

Operating model design, service data architecture (CSDM), and integration strategy. TOGAF and ITIL 4-grounded. The blueprint comes before any platform decision.

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02
Service 02

DevOps as a Service

CI/CD pipeline architecture, Internal Developer Platform design, and DevSecOps governance. Delivered as a standalone service. DevOps is the principal delivery methodology — how good architecture gets built and sustained.

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03
Service 03

AI & Automation

LLM strategy, AI governance (NIST AI RMF), and workflow automation. Model-agnostic and delivered independently. AI is the accelerator — it powers and enables all three service lines.

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04
Service 04

Platform Delivery

ServiceNow, Salesforce, and Azure — implemented with DevOps engineering rigour and AI-powered workflows from day one. Not manual configuration. Enterprise-grade platform delivery.

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Why Principal-Led

The architecture comes first.
The tools follow.

Large consulting firms deploy senior partners to sell and junior staff to deliver. The result is signal loss, cost overrun, and architectural decisions made by people without sufficient context.

Synapist operates differently. Every engagement — from operating model design to DevOps pipeline architecture to AI governance — is scoped, designed, and executed by the same senior practitioner. The principal is not a project manager. They are the architect.

Experience
20+ years across enterprise architecture, ServiceNow, DevOps, and AI enablement
Education
MBA, Schulich School of Business (York University) · B.Tech, Jaypee Institute
Credentials
TOGAF Certified · ITIL 4 · Former Solution Architect, ServiceNow Inc.
Model
Principal-only. No bait-and-switch. The person you speak to executes the work.
Selected Client Experience

Engagements across financial services, energy, government, telecom, and technology — spanning Canada, the Middle East, and global enterprise programmes.

Banking & Financial Services
TD Bank · Tangerine Bank · Intact Financial Corporation
Energy & Resources
Saudi Aramco · Plains Midstream · Tasnee
Government & Public Sector
WSIB — Workplace Safety & Insurance Board (Ontario)
Telecom & Technology
Ericsson Canada · Kubra
IT Services
CSC (now DXC Technology)
Frameworks & Standards

The intellectual foundation beneath every engagement. Vendor-independent. Outcome-driven.

Architecture
TOGAF 10
ArchiMate / UML / BPMN
C4 Model
CSDM 4.0
Delivery & Operations
ITIL 4
DevSecOps / GitOps
SAFe / Agile
Platform Engineering (IDP)
Governance & AI
NIST AI RMF
Zero Trust Architecture
IRM / GRC
COBIT / ISO 27001

How clients engage

Architecture Blueprint

A fixed-scope engagement producing the target operating model, service data architecture, and integration strategy. Deliverables: ADRs, C4 models, STRIDE threat analysis, and a phased roadmap.

Ideal for: Architecture leads with a specific transformation mandate.

Advisory Retainer

Ongoing principal-level oversight for IT leadership navigating long-term transformation. Covers architecture governance, ARB facilitation, DevOps programme assurance, and AI strategy evolution.

Ideal for: CIOs and CTOs managing complex multi-year programmes.

Review & Assurance

Independent technical review of existing architecture decisions, platform implementations, DevOps pipelines, or AI deployments. Structured critique, no agenda.

Ideal for: Teams at decision inflection points needing an objective senior view.

Start a Conversation

Ready to put the architecture before the platform?

A 45-minute discovery session with the principal architect. We assess fit and outline a structural approach in that call — no sales pitch, no junior handoff.

Schedule Discovery Callprincipal@synapist.com